Frequently Asked Questions

AskMe is a SaaS platform that lets you create AI agents that respond to customers on Slack, Teams, Google Chat, Discord, Telegram, GitHub, Linear, and WhatsApp — from a visual dashboard, live in minutes.

We offer two plans — Starter and Pro — both 50% off during the beta. Your beta price is locked in for life, even after launch. For larger organizations, our Enterprise plan includes dedicated support and SLA.

AskMe is built for business teams. If you can write an email, you can build an AI agent. Our visual editor guides you through every step.

All data is encrypted at rest and in transit. We never use your customer data to train our models. You own your data and can export it at any time.

The beta is live now. Sign up to get instant access and start building your first AI agent today.

Traditional chatbots follow rigid, pre-scripted rules and can only handle questions they were explicitly programmed for. AskMe builds true AI agents — autonomous assistants powered by large language models that understand context, reason through problems, and deliver natural, human-like conversations without requiring you to map out every possible scenario.

An AI agent is an autonomous assistant trained on your data that holds natural conversations on your messaging channels. You might want multiple agents for different purposes — customer support on WhatsApp, IT help on Slack, sales qualification on Telegram. Each has its own personality, knowledge base, and channels.

Your agents pause until the next billing cycle. You'll receive a notification before hitting the limit so you can upgrade if needed. Built-in spam detection protects your quota from abuse.

AskMe includes built-in rate limiting and spam detection on every channel. Automated abuse is blocked before it reaches your agent, protecting your message quota.

Simply upload your content — documents, FAQs, website URLs, or PDFs — through our visual editor. The agent uses Retrieval-Augmented Generation (RAG) to ground every response in your verified data, so it answers based on your actual content rather than making things up. You can update the knowledge base at any time and changes take effect immediately.

When your AI agent encounters a question it can't confidently answer, it doesn't guess or hallucinate. Instead, it gracefully acknowledges its limitation and can be configured to escalate — for example, by collecting contact details for follow-up, redirecting to a resource, or handing off to a human team member on the same channel.

Yes. AskMe lets you fully define your agent's personality, tone, and communication style through the visual editor. Set it to be formal or casual, warm or efficient, technical or plain-spoken — whatever matches your brand voice. You can also define guidelines for how the agent introduces itself and what boundaries it should respect.

AskMe supports 8 messaging platforms out of the box: WhatsApp, Slack, Discord, Telegram, Microsoft Teams, Google Chat, GitHub, and Linear. Build your AI agent once, then deploy it across any combination of these channels from a single dashboard.

Absolutely. AskMe follows a build-once, deploy-everywhere approach. Create a single AI agent with one knowledge base and one set of behavior rules, then activate it on as many channels as you need — all simultaneously. Updates to the agent's knowledge or behavior are reflected instantly across every connected channel.

Most users have their first AI agent live and responding to messages within minutes. Our visual editor guides you through each step: name your agent, upload your knowledge base, choose your channels, and deploy. The visual editor handles the rest.

Yes. All data is encrypted at rest and in transit. We never use your data or your customers' conversations to train AI models. You retain full ownership and can request deletion at any time. Our infrastructure is designed to meet the requirements of the GDPR and the EU AI Act.

Common use cases include customer support automation, internal team assistants (HR, IT help desk), community management on Discord or Telegram, sales and lead qualification on WhatsApp, developer tooling with GitHub issue triage, and project management support via Linear. You can build any conversational agent that benefits from your custom knowledge base.

Yes. AskMe's AI agents can understand and respond in over 100 languages — including English, Italian, Spanish, French, German, Portuguese, Arabic, Chinese, Japanese, and many more. The agent automatically detects the language of incoming messages and responds in the same language, with no additional configuration required.